![Working with processes - Roger Tregear & Stefan Norrvall]()
January 29, 2022
- What the heck is a process really?
- What are common misconceptions about working with processes?
- How do processes link to strategy?
- How does Business Process Management link to fields like Service Design and Customer Journey Mapping?
Roger Tregear is Principal Advisor at TregearBPM. He spends his working life talking, consulting, thinking, presenting, recording, and writing about the analysis, innovation, improvement, and management of business processes. Roger’s practice and client base are global with assignments completed in 15 countries. Roger writes, presents, and records videos on many topics related to process-based management.
Stefan Norrvall plays around in the space of organisations that could be viewed as the intersection of learning, design, development, architecture, and strategy. Despite his cynicism of mainstream management and organisational practices he's still giving it a crack as the constructive irritant trying to change the system from the inside. He's that annoying person that that keep saying there are better ways to do this you know... He's currently working with a large Telco to try and shift how it thinks about design of work systems and process management.
![Small Business in Australia - Michael Schaper & Scott Holmes]()
January 19, 2022
- Is a small business an economic unit whose profits should seek maximisation or is it that friendly person selling you a cup of coffee every morning?
- What drives the people who create these businesses?
- What can governments and banks do to help (or to hinder) them?
In this podcast, Michael Schaper and Scott Holmes answer these questions and more.
Scott Holmes is an economic consultant previously Senior Deputy Vice-Chancellor at Western Sydney University. He has been researching small firms for over 30 years and was made a life member of the Small Enterprise Association of Australia and New Zealand in recognition of his research effort.
An experienced CEO, board director, regulator and small business/economic development specialist in Australia and internationally, Michael Schaper is currently chairing both the federal government’s Black Economy Advisory Board, and the self-regulatory body for Australia’s buy-now-pay-later fintech sector; he is also a member of the ACT Chief Minister’s Economic Advisory Group.
Get the book: Small Business Exposed
January 11, 2022
What is a ritual and how can it make our working lives better?
John Dobbin is a senior Agile Transformation consultant who works in large finance and telecommunications companies in APAC, Europe, and the Middle East. He has a background in organisational development, computer science, and mathematics. His current focus is de-mathematising key concepts from complexity science and importing them to management theory: exploring ways to make organisations endogenously adaptive to VUCA environments.
July 15, 2021
Back in March 2020, David Burt and Phil Hayes-St Clair gave a prescient, pointed presentation on what this thing called COVID-19 might mean for the Australian Start-up Community - listen here: https://player.whooshkaa.com/episode?id=596861
Over a year later, I asked them to take stock of the events that have happened since then, where reality matched their expectations (and where it didn't) and what may be in store for the Australian Startup Community in the future.
They provide fascinating insights on topics ranging from financing trends to mental health.
November 19, 2020
In a world that seems obsessed with innovation and novelty, what does it mean to focus on maintenance and care? This podcast features the founders of The Maintainers, a global research network interested in the concepts of maintenance, infrastructure, repair, and the myriad forms of labor and expertise that sustain our human-built world. They are also the authors of a new book called "The Innovation Delusion".
Andy Russell is Dean, College of Arts & Sciences at SUNY Polytechnic Institute.
Lee Vinsel is Assistant Professor of Science, Technology, and Society at Virginia Tech.
Link to The Maintainers community: https://themaintainers.org/
November 3, 2020
A digital explosion has ripped through the battlefield. Multiple data trajectories have ruptured our capacity to make sense of and manage the effects of war. Radical War maps and traces war’s data trajectories from the battlefield, in the cloud, through the archive, in memory and out into the deeply mediated technologies that we use. Framing Radical War as a relationship between data, attention and control, it is a lens for highlighting the complex intra-dependent relationship between war, smart devices and web platforms.
Dr Matthew Ford in a Senior Lecturer in the Department of International Relations at University of Sussex. Andrew Hoskins is Interdisciplinary Research Professor in Global Security in the College of Social Sciences, University of Glasgow.
Website: http://www.radicalwar.com/
Twitters:
https://twitter.com/warmatters
https://twitter.com/andrewhoskins
October 17, 2020
Alan is the founder of industry analyst firm Deep Analysis and author of Amazon bestseller “Practical Artificial Intelligence - An Enterprise Playbook” - Alan has over 20 years experience as an adviser to tech firms and enterprises - focusing on emerging technology trends in Information Management.
We talk about the skills needed to effectively use tools such as artificial intelligence and automation.
https://www.deep-analysis.net/
September 30, 2020
Kate & Jol Temple talk about:
- Getting published as a children's author
- Writing for children
- Performing their work to children
- The changing nature of the children's book industry
More info: http://katejoltemple.com/
June 1, 2020
Tim Rayner teaches innovation and entrepreneurial leadership at UTS Business School and is the author of ‘Hacker Culture and the New Rules of Innovation’ (2018).
In this episode, Tim explains how prototypes can be used by people working in businesses to drive better outcomes.
https://medium.com/@timrayner01/thinking-through-prototypes-78554c4ae560
May 18, 2020
Eaon Pritchard is an advertising strategist in Melbourne. After unsuccessful attempts at neo-expressionist painting, pop stardom and later superstar DJ status (although he did achieve one global techno-house hit in the mid-90s) he finally turned to advertising as a last-gasp creative outlet.
The conversation covers the fab four of art, music, advertising, and psychology.
Get the book here: https://www.amazon.com/Shot-Both-Sides-Failure-Communicate/dp/1655342916
May 5, 2020
Luis Suarez works at panagenda as a Digital Transformation and Data Analytics adviser. A wirearchist, a chief emergineer and a people enabler, he has over 20 years of experience on knowledge management, collaboration, learning, online communities and social networking for business, and has been living, since February 2008, a work life without email.
Luis' latest blog post that we discuss: http://www.elsua.net/2020/04/13/impact-of-data-analytics-in-todays-digital-workplace/
We discuss:
- How to collect analytics about online collaboration.
- Helpful and unhelpful behaviours.
- What opportunities the current crises presents and whether people are grasping them.
April 13, 2020
An Information Innovation @ UTS Seminar Series Production.
Dr Laurie Lock Lee is the Co-founder and Chief Scientist of SWOOP Analytics. He has a multi-decade career includes roles at BHP and CSC. Laurie has a PhD researching the impact of corporate connectivity on business performance from the University of Sydney.
- Who are SWOOP Analytics and what do they do? How do you measure behaviour on enterprise social networking platforms (e.g. Yammer, Workplace by Facebook, Microsoft Teams)?
- What are good online teaming behaviours and why is reciprocity so important?
- What do we need to do in the light of COVID-19 and The Great Remote Working Experiment?
- Should the model of measurement be the Fitbit (owned and controlled by the user) or the county jail ankle monitoring ankle bracelet?
![Surveillance, Security & COVID-19 - John Bordeaux]()
April 4, 2020
An Information Innovation @ UTS Seminar Series Production.
For nearly 20 years, John Bordeaux has provided research and advisory services in strategy, knowledge management, information integration, and governance for federal and private sector interests. His previous positions include associate partner with IBM's Global Business Services, director for the Stupski Foundation, and a senior principal with SRA International, Inc. John served in the US air force intelligence and was formerly a lay preacher licensed by the Southern Baptist Convention and is currently licensed to conduct weddings. N.B. John is speaking in a personal capacity.
Notes:
- What is our current state of surveillance - by Western governments, corporations, and non-Western governments? (China, Russia)
- How does John think COVID-19 will impact the state of surveillance, privacy, etc?
- How do we face the possibility of death in a culture that is allergic to taking it seriously?
- What can we do as citizens & individuals?
![Risk Behaviours & COVID-19 - Elizabeth Arzadon & Kerrie MacAlister]()
April 2, 2020
An Information Innovation @ UTS Seminar Series Production.
With a Masters in Organisational Psychology, Elizabeth Arzadon started her career at McKinsey & Company, helping companies understand how culture could help drive financial performance. Then the GFC hit. For the past decade she has worked in, or for a range of financial institutions and regulators around the world, developing capability and insight on how culture helps and hinders not only performance, but effective management of risk and sustainable results over the long term.
Kerrie Macalister started her career as a Chartered Accountant in the late 1990s. After becoming disenfranchised with corporate culture she embarked on a new career in Psychology. Kerrie splits her time working in a University gambling treatment and research clinic helping problem gamblers understand risk and consults for one of the world’s largest end-to-end IT services companies, specialising in digital risk culture.
Show Notes:
- The risks we face are not necessarily new. They are exacerbated by the turmoil caused by COVID-19 and our responses to it. Additionally our capability to monitor and manage risks has decreased.
- People are under a lot stress which leads to mistakes being made. Our cognitive capacity is lowered.
- Groups respond to a novel situation using their existing patterns. The ability to raise issues in psychological safety is critical. Example: The walking meeting.
- Risk managers need to be prompting managers and leaders that there are escalation channels and that they are being used.
- There is a raised threat from opportunistic attacks that risk managers need to pre-empt.
- We need to give ourselves and each other a break.
- The crisis does give us an opportunity to reconfigure how we work.
![COVID-19 & Digital Workplaces - Status Report for Australia]()
March 23, 2020
The Covid-19 pandemic is having a huge impact on Australians, the organisations they work in, and the economy in general. Organisations are suddenly engaged in the greatest experiment in remote working that the world has ever seen. How is this crisis impacting (and impacted by) the digital workplace programs that organisations have in place?
The report is here: https://bit.ly/covid-19-outofofficereport
N.B. There are many seminars offering remote working tips. These seminars are great. This is not one of those.
James Dellow and Matt Moore have talked to a number of organisations, large and small, and produced a status report on the current issues that organisations face around remote work, how they are solving them now, and what they will need to do in the future. Richard Claydon will be bringing an international perspective from Hong Kong.
James Dellow is a world expert on digital workplaces. He is a human-centred designer - applying user-centred design, visual thinking and corporate ethnographic techniques to my work - and a technology strategist.
Matt Moore is an Industry Fellow in the Faculty of Arts & Social Sciences at University of Technology Sydney.
Richard Claydon is based in Hong Kong and has been an astute commentator on Covid-19 and work practices over recent months. He is CEO of RoundPegz, a community of disruptive thinkers and rebel talents helping leaders and companies better manage the turbulence of and cope with the Black Swans of the contemporary business environment. He teaches the Leadership Module for Macquarie Business School's Global MBA program.
![Myths of Organizational Culture - Josie Gibson & Richard Claydon]()
March 14, 2020
An Information Innovation @ UTS Seminar Series Production.
00:00 - Introductions
01:58 - The myth of being able to "create" a culture
06:44 - The myth that culture drives performance
07:45 - The myth that culture is EITHER driven by leadership OR by the grassroots
08:45 - The myth that culture can be created around one thing
09:30 - Skills vs mindsets
13:31 - The importance of local context
19:00 - Retail example: Zara and the Pink Scarf
23:00 - How do organizational structures impact culture?
26:09 - How does size and growth impact structure and culture?
32:17 - The missing data on organizational failure
36:27 - Talking agile
38:00 - Organizational health markers - how sick are we?
43:30 - Digital transformation and increasingly complexity
45:45 - External shocks that change cultures (e.g. technology, policy)
52:00 - Who will be around in 10 years time? What does it take to build a sustainable organization?
01:02:20 - What about Artificial Intelligence?
01:07:30 - What can we do about culture as individuals?
Josie Gibson is a former journalist fascinated by how so few people pull off complex stuff and most others fail. She now runs a group for unique changemakers, The Catalyst Network, coaches and mentors executives and would-be leaders, and works on the occasional mega-project to keep herself grounded in real work life.
Richard Claydon's work examines ironic management and organisational misbehavior. He is CEO of RoundPegz, a community of disruptive thinkers and rebel talents helping leaders and companies better manage the turbulence of and cope with the Black Swans of the contemporary business environment. He teaches the Leadership Module for Macquarie Business School's Global MBA program.
09 March 2020
